PRIVACY POLICY

This privacy policy sets out how ICR Translations uses and protects any information that we collect from you, or that you provide to ICR Translations. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. By visiting www.icr-translations.com and by providing personal data to us, you are accepting and consenting to the practices described in this policy.

ICR Translations is registered with the Information Commissioner’s Office (ICO).

INFORMATION ICR TRANSLATIONS MAY COLLECT FROM YOU

Information you provide to us. This may arise from you filling in forms (such us contact forms or newsletter sign-up forms) on our site, completing customer surveys or by contacting us by phone, e-mail, social media or otherwise.

Examples:

  • Contact and invoicing information, such as name, phone number, email address or postal address.
  • Personal documents you provide us to request a quotation or services from ICR Translations.

Information automatically collected through our website. This includes technical information (such as your browser type and version) and information about your visit, such as browsing information collected through cookies.

HOW WE USE YOUR INFORMATION

We may use the information for the following purposes:

  • Identifying you when you contact us;
  • Providing the services requested;
  • Notifying you about changes to our service;
  • Providing you with the information you request through our website contact forms;
  • Sending you newsletters (if you sign up);
  • Improving our website;
  • Record keeping;
  • Complying with our legal obligations;

HOW LONG WE KEEP YOUR INFORMATION FOR

We retain personal information only for as long as we reasonably require it for legal or business purposes. Different retention periods apply to different categories of information collected. For example, particularly sensitive information will have a much shorter retention period than general personal information. Your information that is no longer needed is either irreversibly anonymised or destroyed securely.

SHARING YOUR INFORMATION WITH THIRD PARTIES

ICR Translations may share your information with third parties in these cases:

  1. When needed to deliver our services, as per the terms of service previously agreed with you when requesting our services.
  2. When required for legal purposes.

We will not pass your details (email, address, telephone, cookie details etc.) to any third parties for marketing purposes.

COOKIES

A cookie is a text file that is stored in your browser when you visit most web pages. They are used to improve the user’s experience and store technical information, links to social media, personalized content, personal preferences or statistics of use. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can disable cookies, if you wish. To do that, you must use your current browser’s settings. Please note that if you disable or delete cookies on this site you will not be able to share blog posts on social media or publish comments on posts, for example.

Cookies used

Our cookies
Session cookies. They allow ICR Translations to keep the website spam free and make sure the comments received to the posts are real and not automated spam comments.

Third party cookies
Social media. Each social media site uses their own cookies. This allows you to Like or Share blog posts, for example.

Google Analytics. This tool helps ICR Translations measure how users interact with the website content. Google Analytics does not store any personal identifiable information. Please refer to the Google Analytics privacy document for more info.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

YOUR DATA PROTECTION RIGHTS

Under the GDPR, individuals have the following rights:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.

For more detailed information about your rights, please visit the ICO website.

CHANGES TO THIS PRIVACY POLICY

ICR Translations may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

CONTACT

For any questions about this privacy policy, contact ICR Translations.

Last updated on 8 May 2018.